Our product quality and and customer service are consistently rated 5 stars by our customers. Have a read through what our customers have to say about their Marsden & Whittle experience.
Based on 382 reviews
Beautiful fragrance

Liked it so much ordered again

Replacement Reeds
Julie Elliott
Amazing Reeds

Much better than the bamboo reeds, I was pleased to have met you at the Royal Norfolk show last year.

Melon and Cucumber Diffuser Refill

The best fresh fragrance and super long lasting! House smells amazing!

Cheshire show customer 😎

Love this scent, not to strong to use in bedroom on bedside cabinet 😊👍

Paradise peach diffuser

Unable to smell it very well even in a box room

Love this

Fabulous scent on this hand and body lotion.
Easily absorb. Not greasy.
Love it to bits

Lemongrass and ginger body wash

Lovely. On the re-buy list. Exceeded expectations. Very very good value 😊

Smells divine, lasts for ages!

Came across this brand at Bolesworth and decided to give them a try. So glad I did! I’ve got a diffuser in my bathroom and it smells fab without being overwhelming. Have ordered another for the hall as it will do a great job of hiding the smell of the dogs. These are much better than any other diffuser I’ve tried and I’ll be sticking with these from now on!!

Best yet

This is an absolutely lovely fragrance 100% will buy this again. It smells so clean . I need a perfume like this

Scents the whole house!

I feel bad for the other reviewer and wonder if they got a fluke. This was my first M&W candle and it burned evenly on the first burn, and the fragrance permeated the whole house! Lovely - will try more scents.


Absolutely love these products , ive now got the diffuser , car smelly and hand location and I love it.

Very happy customer

I love the scent of the Paradise Beach diffuser. It fills the room but is not over powering. Other reed diffusers have caused me to have an allergic reaction but not this product. I will certainly be buying again.

Lemongrass Diffuser Oil

Just as fresh as last time. I love this scent clean, fresh and summery. Purchased the refill as already had the bottle.

Beautiful Scent

Great service, the Amber and Sweet Orange is a beautiful scent, I bought the reed diffuser and the scent reaches all around the house.


I purchased the hand and body wash first, loved the scent so much so I had to have the lotion too, it’s too nice just to use for hands, pure luxury and uplifting! I am excited to try lots more fragrances. So glad I have found Marsden& Whittle!

Coconut Island Reed Diffuser
Shakirah Dockeray

It’s soo strong and smells sweet. As soon as you enter the room it’s the first scent you smell. Will buy again

Reed diffuser

My reed diffuser smells amazing and the black reeds provided made the vase even more attractive

The aroma brightens my day

scent is weak

Normally I love this scent and it smells quite strong but the last refill seems quite watery and the scent is not very noticeable in the bottle or when placed in the diffuser in a room.

Car Diffuser
Tracey Crawley
Love this. I’m using it as a wardrobe scent.

s. I’m using it as a wardrobe scent.


Was so pleased with past purchase of Cuban tobacco &oak I got a refill,also tried lime basil & mandarin but it didn't fragrance the same room very well at all. Very disappointed and wasted money.

Car Diffuser
Berni Bancroft
Pleasant fresh aroma

It’s nice to be greeted by this beautiful smell each time I get into my car

Good smell but room for improvement

The smell of the products are great however there is no refill option available (we have our own dispensers) and only 2nd class post is available meaning with the FOUR days it takes them to process the order when we run out it takes almost a week to arrive

Heaven scent

Excellent long lasting product. With a good choice on fragrantcies.

Beautiful fresh smell

Beautiful scent it radiates all over my hall and the stairs