Supporting a new North West Partnership between Steps Together and The Katie Piper Foundation

On Tuesday 4th July 2023 we were delighted to support the official launch of a new partnership between Steps Together and The Katie Piper Foundation at Rainford Hall in St Helens.

The new signage at Rainford Hall showing the Steps Together and The Katie Piper Foundations name plaques side-by-side, mounted to the red brick building.

The Katie Piper Foundation, dedicated to supporting people with burns and scars, has launched a new North West partnership with Steps Together, a leading UK health, wellbeing and addiction organisation.

The Katie Piper Foundation will now offer its rehabilitation and scar management services for survivors of burns and traumatic scarring, at Steps Together’s North West retreat, the historic Rainford Hall.

We were delighted to support the official launch of this new partnership by exhibiting our range of luxury home fragrances at the event and donating a proportion of sales to the Foundation. We raised a total of £85.60.

Matt serving customers at Rainford Hall, holding an iPad and chatting with a customer.

The charity, along with their founder Katie Piper OBE, joined the team from Steps Together on 4th July as she officially launched the partnership at the stunning former ancestral home of the Pilkington family. The event was attended by Lady Pilkington and son, Jeremy Pilkington.

 Katie Piper, the team from Steps Together and Lady Pilkington on the stage at the launch event.

Left to right: Steve Jones Deputy CEO of Steps Together, Gaby Rolfe and Darren Rolfe CEO of Steps Together, Jeremy Pilkington, Katie Piper OBE, Lady Pilkington, His Majesty's Lord Lieutenant of Merseyside, Mr Mark Blundell, The Mayor, Councillor Lynn Clarke

Guests were welcomed by an opening speech from Katie followed by stories from the charity's survivors, and former clients of Steps Together’s UK private treatment services. His Majesty's Lord Lieutenant of Merseyside, Mr Mark Blundell, also spoke to give his support to the new partnership and the Katie Piper Foundation.

Katie Piper, OBE, welcoming guests with an opening speech at the start of the event

The Steps Together Group is a private residential and outpatient health, wellbeing and addiction service that provides luxury residential retreats in Merseyside, Leicestershire, and Nottingham. Steps Together at Rainford Hall was launched in early 2022 and is set within a country estate surrounded by stunning gardens and woodland - making it the perfect environment for people to access tailored retreat programmes to help their recovery.

Deputy CEO of Steps Together, Steve Jones, said: “Steps Together at Rainford Hall has partnered with The Katie Piper Foundation to offer improved, private, accommodation for their rehabilitation service for survivors of burns and scars. We are delighted to offer our support to this fantastic charity through our partnership. The support that they give to survivors is outstanding and it’s a real privilege that they’ve chosen for their rehabilitation base to be with Steps Together at Rainford Hall.”

Katie said: “Our new home at Rainford Hall enables us to improve the facilities we offer to our survivors. The setting of Rainford Hall enhances our bespoke and holistic rehabilitation programme, in which we combine expert scar management therapy, psycho-social support and wellbeing activities - giving people who have suffered the absolute worst an opportunity to rebuild their lives after leaving the outstanding emergency and acute care of the NHS. We have supported 1000’s of survivors since the charity was formed and these new facilities will enable us to do even more. We are very grateful to the support of Steps Together in enabling this move.”

Katie Piper, sitting in a grey armchair, smiling, chatting with a TV reporter

The Katie Piper Foundation was founded in 2009 by Katie after she was left with severe burns following an acid attack. It is dedicated to supporting individuals with burns and scars, both physically and psychologically.

On site at Rainford Hall are 19 guest rooms, a purpose built, fully equipped gym with a health and wellbeing spa and two beauty rooms. A full health and therapy programme is available for short stays or residential retreats. Steps Together was established in 2017 and provides a network of support and services to help transform the lives of those living with poor mental health and addiction. Survivors attending rehabilitation with The Katie Piper Foundation at Rainford Hall will stay in a cottage in the grounds.

Rainford Hall - a red brick building, shot from above in the beautiful setting of trees and picturesque green land

The Katie Piper Foundation can be contacted on 0300 365 0055 or at

Steps Together -

Rainford Hall -


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